Your privacy is a top priority for us at Photo Clipping Retouching, a sister concern of Qondle Technology. This Privacy Policy explains how we collect, use, protect, and handle your personal information and image files when you use our website and services.
1. Our Commitment to Your Image Copyright & Privacy
All images you send to Photo Clipping Retouching are treated as your exclusive property.
- Ownership: We never claim any ownership rights to the images you submit to us via any channel, including our website uploader, cloud services, or email.
- Confidentiality: Your images are strictly confidential. We do not expose, share, or make your images accessible to search engines or any unauthorized third parties.
- Security: We use secure, encrypted servers and established file transfer protocols (FTP) for all file exchanges. We have a strict internal data-sharing protocol that prevents unauthorized access or transfer of your files, even by our own staff. Your images are safe with us.
- Portfolio Use: We may occasionally wish to showcase our excellent work for you in our portfolio. However, we will never use any part of your images for promotional purposes without first obtaining your explicit, written consent.
2. Collection and Use of Personal Information
We only collect personal information when you voluntarily provide it to us, such as when you request a quote, place an order, or sign up for our services. This information may include your name, company name, email address, and billing information.
We use this information to:
- Process your orders and deliver our services effectively.
- Communicate with you regarding your projects, quotes, and invoices.
- Improve our website and service offerings.
- Occasionally send you promotional emails about new services or special offers we think you’ll find valuable.
3. Information Security
We have robust security measures in place to protect your data. Our employees are bound by strict confidentiality agreements and are trained to protect the privacy of all client information. We strive to ensure you feel secure when you access your account and purchase our services.
While we take extensive measures to protect your data, no internet transmission is 100% secure. We do our best to ensure accuracy in the data we hold and encourage you to notify us of any inaccuracies you may find.
4. Payment Data
Your contact information and payment behavior data are used solely by Photo Clipping Retouching for billing and internal record-keeping. We will never sell or rent your personal or financial data to any third party. For the purpose of showing you relevant ads and offers online, we may use anonymized data with secure, trusted advertising platforms.
5. Email and Anti-Spam Policy
We are committed to an anti-spam policy. We will not sell or reveal your email address to any unauthorized third party.
We will only use email to respond to your messages, confirm orders, or transmit information you have requested. If you receive a promotional email from us, you will always have the option to opt-out of future mailings by clicking the "unsubscribe" link or by contacting us directly at info@photoclippingretouching.com
6. Website Analytics & Browse Behavior
We may gather generic, non-personal information to analyze the performance and usefulness of our website. This information does not reveal your personal identity and may include which website you came from, how much time you spend on our pages, and your general geographic location. This helps us understand our clients' needs and improve the user experience on our Site.
7. Cookie Policy
We use cookies to enhance your experience on our website.
- What are cookies? Cookies are small text files sent from our server to your browser. They help our website remember your preferences and understand user trends, but they do not identify you personally. We cannot use cookies to acquire data from your hard drive.
- How we use them: Cookies help us provide a better user experience by allowing certain functions to work properly (e.g., custom offers, remembering you are logged in). We also use them for statistical analysis to see which pages are most useful.
- Third-Party Cookies: We may use cookies from trusted third parties (like Google Analytics) to better understand user behavior and to deliver relevant advertising messages on other websites.
- Your Choice: Most browsers automatically accept cookies, but you can modify your browser settings to decline them. Please note that disabling cookies may prevent some parts of our website from functioning correctly.
8. Privacy Policy Updates
We may periodically update this Privacy Policy to reflect changes in our practices. We encourage you to review this page from time to time. If you have any concerns about your privacy, please feel free to email us at info@photoclippingretouching.com
Frequently Asked Questions (FAQ)
1. Are my images safe with you? Yes, absolutely. Your images are your property. We use secure servers and have strict internal policies to ensure your images are kept 100% confidential and are never shared or used without your permission.
2. Will you use my photos on your website or in advertisements? No. We will never use your images for our own portfolio or for any promotional purpose unless we have first asked for and received your direct written consent.
3. What kind of personal information do you collect? We only collect information that you voluntarily provide, such as your name, email address, and project details, which are necessary to complete your order and provide customer support.
4. Do you sell my information to other companies? Never. We do not sell, rent, or trade our clients' personal information with any third parties.
5. How can I stop receiving promotional emails from you? Every promotional email we send contains an "unsubscribe" link at the bottom. You can click that link at any time to be removed from our marketing list.
6. Who can I contact if I have a question about my privacy? You can contact us directly with any questions by emailing us at info@photoclippingretouching.com. We respect your privacy and will be happy to assist you.